E-Commerce Times Talkback
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In the midst of a flurry of co-promotion agreements between retailers and Internet brands, Microsoft (Nasdaq: MSFT) and Best Buy Co.,(NYSE: BBY) announced a strategic alliance today that includes Internet, broadcasting and in-store promotional projects.
I can't pay my Best Buy Credit Card online. There are no email addresses listed on the Best Buy website. I would be more likely to return to Best Buy if they used this technology to make my life easier. Not just to advertise their products and services. I have already made purchases at their store, but will I again?
Re: Constructive Criticism:
I would also be more likely to return to Best Buy if they would improve their Customer Service. My experience with that department has not been very positive.