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ECT News Community   »   CRM Buyer Talkback   »   Re: If You Build a Good Customer Experience, Fans Will Come



Re: If You Build a Good Customer Experience, Fans Will Come
Posted by: Christopher J. Bucholtz 2012-11-18 13:30:10
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I'm a gigantic San Francisco Giants fan -- so, two World Series Championships in three years has been something of a dream come true. But when I was a kid, my family was devoted to the Oakland A's -- as they won three consecutive championships from 1972-1974. As a much younger adult, I worked for the Giants -- but today, I live about five miles from o.Co Coliseum, the home of the A's. I get to go to games in both parks -- and, of course, I'm constantly keeping an eye out for how well the two teams do in managing the customer experience.


Re: If You Build a Good Customer Experience, Fans Will Come
Posted by: Treepodia 2012-11-18 13:31:38 In reply to: Christopher J. Bucholtz
I think video - especially product videos - are the best way to start enhancing the customer experience. Check out blog.treepodia.com to find out how to do it for peanuts!
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