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Bloomberg Caught With Hands in the Customer Data Jar


Financial institutions paying $20,000 a year for an information service might reasonably expect that their own personnel's activities wouldn't be subject to monitoring, so the outrage of Bloomberg customers whose data was combed by reporters is understandable. Bloomberg drew the blinds after news of the breach emerged, but that won't eradicate a very sour taste from a lot of customers' mouths.
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Sorry, the CRM Niche Is Full at the Moment


Yes, customer relationship management solutions are vital for organizations, and social CRM has now worked its way into the mix. So why would any software company want to introduce a new set of CRM tools into what's becoming a very crowded enterprise segment? For businesses considering that question, there are other ways to use technology and data to assist customers on their buying journeys.
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ECT News Community   »   CRM Buyer Talkback



* * Topic  Posts  Last post  Date
Re: Economics Imitates Life, and Life Has a Lot to Do With CRM 2  Danielyhkim88   2013-05-11 15:20:03 
Re: The Say-Anything Salesperson Is a CRM Killer 2  Max_Software   2013-05-08 03:03:54 
Re: Why Mobile CRM Rules 3  JohnPaterson   2013-04-29 07:20:26 
Re: Hoopla: It's a Brand New Sales Game 2  rcowen   2013-04-25 08:24:05 
Re: The Hidden Risks of Mobile CRM, Part 2 2  mikerich61   2013-04-24 06:37:34 
Re: 5 Things That Kill CRM ROI Dead 2  bradhodson   2013-04-12 12:58:01 
Re: Don't Rebuild Those Silos! 2  murraydunn   2013-03-29 09:09:14 
Re: The Time of a Mobile Ad's Life, Part 1 2  Treepodia   2013-03-15 10:15:00 
Re: Benioff's Social Proof 2  kerryritz   2013-03-07 07:51:33 
Re: Secrets for Speeding CRM Time to Value 2  bradhodson   2013-02-26 19:57:40 
Re: Big Data for Marketing 2  wilcoxaj   2013-02-22 14:59:15 
Re: Rethinking the Service Paradigm 2  rbacal   2013-02-06 07:10:22 
Re: Keys to Successful Mobile CRM 2  mikerich61   2013-02-01 02:20:56 
Re: We'll Call You: Putting an End to On-Hold Misery 2  johnvin9   2013-01-30 19:06:30 
Re: Sales Productivity 2  jheath3   2013-01-30 15:08:16 
Re: Machine Learning, TDA and the Future of Invention 2  JPNarowski   2013-01-23 10:21:26 
Re: 2013: The Year of Mobile CRM, Part 2 2  mikerich61   2013-01-23 08:05:56 
Re: Reading the Signals: 5 CRM Lessons From Moneyball 3  Danielyhkim88   2013-01-18 20:04:29 
Re: Voice of the Customer: Analyzing What People Say and How They Say It 2  Treepodia   2013-01-13 13:43:06 
Re: Zurmo: Playing Games Is Serious Business 2  bradhodson   2013-01-09 21:23:36 

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