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One Way Around the Mobile Net Neutrality Conundrum


Companies that are connecting with their customers via mobile devices may well be concerned if wireless falls under Net neutrality rules. If those companies are not yet the majority, it's likely they soon will be. Picture mobile texts from customers complaining about certain issues -- or worse, mobile texts containing product orders -- getting lost in the ethernet.
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CRM Selection: Getting Requirements to Reflect Reality


Talking about features is easy: Just look at the sales collateral and compare the things vendors list. Whoever has listed the most things has the best CRM application, right? Well, no -- years of customers using this flawed method of comparison have taught marketing departments how to inflate their feature lists, often to prodigious sizes, but it hasn't made their products any better.
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ECT News Community   »   CRM Buyer Talkback



* * Topic  Posts  Last post  Date
Re: Latin America: Outsourcing's New Hot Spot 5  william583   2010-03-29 22:24:43 
Re: Top 5 Ways CRM Decision Makers Go Astray 2  dtyler99   2010-03-25 18:21:34 
Re: Survey Totes Up Value of Excellent Online Customer Service 2  awright80   2010-03-23 02:33:10 
Re: Crazy Bad Luck for Casino ATM Customers 12  jackhenry   2010-03-19 10:25:47 
Re: Workforce Management: Beyond Time and Attendance 3  JonAdmin   2010-03-17 19:22:14 
Re: How to Know When Enough Customer Service Is Enough 2  robinjs19   2010-03-15 14:11:38 
Re: Social CRM: Walk Before You Run 2  talyarj   2010-03-01 02:53:09 
Re: Recessionary Times Call for Recessionary Marketing 3  anthois   2010-02-21 11:33:23 
Re: Salesforce.com Aims to Make Office Chatter Productive 2  emschles   2010-02-19 08:19:29 
Re: Outsourcing Lead Generation: Who Do You Trust? 2  commencecrm   2010-02-06 08:03:59 
Re: Voter Relationship Management: The Constituent Is the Customer 2  mikki_m   2010-02-03 09:47:56 
Re: A 2009 CRM Leaderboard 2  jefflogden   2010-01-28 13:35:49 
Re: The Golden Age of Marketing 2  jefflogden   2010-01-28 13:32:48 
Re: CRM in 2009: Personal, Social, Mobile, Adaptable 3  12121990   2010-01-21 12:01:28 
Re: Why Employees Hate to Track Their Time 3  clf99   2010-01-11 12:17:32 
Re: The Benefits of the Software-as-a-Service Model 3  clf99   2010-01-11 12:16:16 
Re: The 4 Cornerstones for CRM Retail Investment in 2010 2  kevino67   2010-01-11 07:05:15 
Re: Hello E-Billpay, Good Riddance Paper Checks 2  iamsmarterthanyou   2010-01-07 15:01:24 
Re: Cable TV Standoffs: Customers in the Crosshairs 2  macguysea   2010-01-05 11:29:21 
Re: Debt Settlement Firm Penalized for Customer Fraud 2  DebtHelp   2009-12-27 13:13:10 

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