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Gryphon Sales Intelligence Analyzes KPIs


Gryphon Sales Intelligence captures call activity data automatically -- across the enterprise, or for particular regions, offices or individual reps. If the system a customer builds includes call recording analytics, individual sales calls can be recorded and analyzed as well. For managers more interested in capturing general trends, Gryphon includes targeted speech analytics.
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The 5 Worst Blunders of CRM-Destroying Execs


Executives need to realize that the concept of a customer-centric business -- one that values long relationships with customers -- means that every customer interaction is important. Even if you're not in charge of sales, marketing or support, the people you manage can have an impact on the company's ability to sell and retain customers. Do they know that?
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ECT News Community   »   CRM Buyer Talkback



* * Topic  Posts  Last post  Date
Re: TCO, ROI and the Difference Between Price and Cost 2  Intelestream   2010-11-30 10:22:14 
Re: Sharpening the Social Toolset 2  Intelestream   2010-11-09 15:56:14 
Re: OEMs Get a Lot of SugarCRM Poured on Them 2  martinlc   2010-10-01 20:59:32 
Re: Is It CRM Time Yet? 2  Intelestream   2010-09-20 16:43:17 
Re: The ROI of CRM 2  Intelestream   2010-09-03 11:15:10 
Re: How to Build a Better Business Blog 2  wcms-systems   2010-09-03 04:21:30 
Re: Health Insurance Consumers Should Seize More Control 2  Lrqausa1   2010-08-30 06:31:36 
Re: Analytics and Social CRM: Parallel Evolution? 2  lisamiller   2010-08-29 11:23:00 
Re: Apple Still Thinks It Controls the Customer Conversation 6  charel   2010-07-26 01:21:25 
Re: Health Information Exchanges, Part 2: The IT Challenges 2  JEngdahlJ   2010-07-09 08:24:12 
Re: Health Information Exchanges, Part 1: Follow That Patient 2  JEngdahlJ   2010-07-06 09:04:37 
Re: Investments Bleed When You Cut Costs: Q&A With Tigerpaw CEO Dave Foxall 3  jasonleeIT   2010-06-29 11:13:59 
Re: The Real Killer App Inside Chatter 2  emschles   2010-06-29 10:37:04 
Re: Where Leads Go to Die 2  Gate2Shop   2010-06-20 22:35:37 
Re: The State of BPM: Poised for Takeoff 2  IPDSolution   2010-06-14 12:16:26 
Re: How CRM Can Suffer When It Crosses Borders 2  appleli   2010-06-14 02:17:34 
Re: A Red-Letter Week for CRM 2  9335727626   2010-06-10 12:48:11 
Re: Why the Social Media Marketing Backlash Is a Good Thing 3  pmahoney1959   2010-06-09 13:03:44 
Re: Salesforce.com's Jigsaw Buy: The End of Advertising? 2  nancya   2010-06-09 12:57:22 
Re: The Retail Industry's CRM Implementation Problem 2  Intelestream   2010-05-21 08:55:48 

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