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One Way Around the Mobile Net Neutrality Conundrum


Companies that are connecting with their customers via mobile devices may well be concerned if wireless falls under Net neutrality rules. If those companies are not yet the majority, it's likely they soon will be. Picture mobile texts from customers complaining about certain issues -- or worse, mobile texts containing product orders -- getting lost in the ethernet.
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CRM Selection: Getting Requirements to Reflect Reality


Talking about features is easy: Just look at the sales collateral and compare the things vendors list. Whoever has listed the most things has the best CRM application, right? Well, no -- years of customers using this flawed method of comparison have taught marketing departments how to inflate their feature lists, often to prodigious sizes, but it hasn't made their products any better.
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ECT News Community   »   CRM Buyer Talkback



* * Topic  Posts  Last post  Date
Re: The 2 Customer Experience Wreckers 2  Intelestream   2010-12-20 15:48:19 
Re: Salesforce.com Aims to Pump Up Chatter's Volume 2  anchen_me   2010-12-06 06:54:46 
Re: Sustainable Social Media Strategies for Retail and Corporate Banking, Part 2 2  RuthW   2010-12-02 09:03:13 
Re: TCO, ROI and the Difference Between Price and Cost 2  Intelestream   2010-11-30 10:22:14 
Re: Sharpening the Social Toolset 2  Intelestream   2010-11-09 15:56:14 
Re: OEMs Get a Lot of SugarCRM Poured on Them 2  martinlc   2010-10-01 20:59:32 
Re: Is It CRM Time Yet? 2  Intelestream   2010-09-20 16:43:17 
Re: The ROI of CRM 2  Intelestream   2010-09-03 11:15:10 
Re: How to Build a Better Business Blog 2  wcms-systems   2010-09-03 04:21:30 
Re: Health Insurance Consumers Should Seize More Control 2  Lrqausa1   2010-08-30 06:31:36 
Re: Analytics and Social CRM: Parallel Evolution? 2  lisamiller   2010-08-29 11:23:00 
Re: Apple Still Thinks It Controls the Customer Conversation 6  charel   2010-07-26 01:21:25 
Re: Health Information Exchanges, Part 2: The IT Challenges 2  JEngdahlJ   2010-07-09 08:24:12 
Re: Health Information Exchanges, Part 1: Follow That Patient 2  JEngdahlJ   2010-07-06 09:04:37 
Re: Investments Bleed When You Cut Costs: Q&A With Tigerpaw CEO Dave Foxall 3  jasonleeIT   2010-06-29 11:13:59 
Re: The Real Killer App Inside Chatter 2  emschles   2010-06-29 10:37:04 
Re: Where Leads Go to Die 2  Gate2Shop   2010-06-20 22:35:37 
Re: The State of BPM: Poised for Takeoff 2  IPDSolution   2010-06-14 12:16:26 
Re: How CRM Can Suffer When It Crosses Borders 2  appleli   2010-06-14 02:17:34 
Re: A Red-Letter Week for CRM 2  9335727626   2010-06-10 12:48:11 

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