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CRM Buyer Talkback

Bloomberg Caught With Hands in the Customer Data Jar

Financial institutions paying $20,000 a year for an information service might reasonably expect that their own personnel's activities wouldn't be subject to monitoring, so the outrage of Bloomberg customers whose data was combed by reporters is understandable. Bloomberg drew the blinds after news of the breach emerged, but that won't eradicate a very sour taste from a lot of customers' mouths.
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Sorry, the CRM Niche Is Full at the Moment

Yes, customer relationship management solutions are vital for organizations, and social CRM has now worked its way into the mix. So why would any software company want to introduce a new set of CRM tools into what's becoming a very crowded enterprise segment? For businesses considering that question, there are other ways to use technology and data to assist customers on their buying journeys.
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ECT News Community » CRM Buyer Talkback

*	*	Topic	Posts	Last post	Date
		Re: The 3 Pillars of Revenue Performance Management	2	JonathanHornby	2011-06-08 13:30:02
		Re: Customer-Centric Thinking Is Good for the Back Office Too	2	paulleamon	2011-06-01 13:29:33
		Re: Fixing a Fundamentally Flawed Marketing-to-Sales Process	3	Bob_Zabiyaka	2011-05-30 05:29:20
		Re: Your New CRM System: Do You Want Productivity or Results?	2	Bob_Zabiyaka	2011-05-30 05:25:53
		Re: 3 Early Errors That Can Kill CRM in the Cradle	2	VAI	2011-05-25 12:03:11
		Re: CoTweet Pulls Social Media Conversations Into CRM Systems	2	NigelSarbutts	2011-04-29 09:50:02
		Re: The Marketing Renaissance	2	wapr	2011-04-20 06:51:40
		Re: The Real Social CRM: More Than Asking for 'Likes'	2	Dean_Westervelt	2011-04-05 07:37:57
		Re: Driving Sales With Compensation Management	2	MaJuarez	2011-03-31 13:24:50
		Re: Reaching the Untapped CRM Market: Talk About Problems, Not Apps	2	gregormck	2011-03-29 14:43:21
		Re: Entering Marketing's Golden Age	2	azeemazhar	2011-03-02 05:54:33
		Re: 3 Smart Social CRM Things You Already Do	2	caymanian	2011-02-24 13:09:26
		Re: Cloud Computing and Enterprise CRM: The Way Forward	3	TSHAPE	2011-02-23 20:48:07
		Re: The Internet and Global Project Management: It's Complicated	2	rabanian	2011-02-19 12:19:48
		Re: Email Marketing or Social Media? Both, Says Constant Contact	4	SocialKarma	2011-02-03 12:13:39
		Re: Building Trust Before Social Skepticism Sets In	2	SocialKarma	2011-02-03 12:10:24
		Re: A CRM Lesson From Sesame Street	2	Intelestream	2011-01-21 14:27:43
		Re: When Self-Service Goes Horribly Wrong	2	firstoff	2011-01-21 08:40:12
		Re: 9 Ways to Squeeze the Most Value From Customer Feedback	2	mollygriffin	2011-01-19 12:47:06
		Re: Breaking the Tech Terminology Barrier	2	Intelestream	2011-01-15 11:47:43