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CRM Buyer Talkback

5 Places Customer Relationships Go to Die

Businesses doing illegal or unethical things have always killed relationships. These days, however, the ability to stain your public perception is easier than ever, thanks to social media. A loutish employee speaking on behalf of the business in social media can drag your public perception down as quickly as he can hit the enter button. This does not mean you should shrink from social media, though.
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Where CRM and BPM Meet

It's all about the agile, adaptive enterprise, and although it's not completely different from what other CRM vendors are saying, the scale it has to happen at for very large companies represents a Herculean task -- as well as a great opportunity for any vendor and its customers, which can surely see that the world is changing rapidly and fundamentally.
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ECT News Community » CRM Buyer Talkback

*	*	Topic	Posts	Last post	Date
		Re: Mobile CRM Gets Gamified	2	nicholassparks	2013-06-03 03:34:01
		Re: The Say-Anything Salesperson Is a CRM Killer	3	Imoyse	2013-06-01 08:18:55
		Re: CRM Vendors Are the Worst CRM Practitioners	2	Imoyse	2013-06-01 08:16:21
		Re: Siebel at 20	2	Siebel_Observer	2013-05-30 08:30:51
		Re: Economics Imitates Life, and Life Has a Lot to Do With CRM	2	Danielyhkim88	2013-05-11 15:20:03
		Re: Why Mobile CRM Rules	3	JohnPaterson	2013-04-29 07:20:26
		Re: Hoopla: It's a Brand New Sales Game	2	rcowen	2013-04-25 08:24:05
		Re: The Hidden Risks of Mobile CRM, Part 2	2	mikerich61	2013-04-24 06:37:34
		Re: 5 Things That Kill CRM ROI Dead	2	bradhodson	2013-04-12 12:58:01
		Re: Don't Rebuild Those Silos!	2	murraydunn	2013-03-29 09:09:14
		Re: The Time of a Mobile Ad's Life, Part 1	2	Treepodia	2013-03-15 10:15:00
		Re: Benioff's Social Proof	2	kerryritz	2013-03-07 07:51:33
		Re: Secrets for Speeding CRM Time to Value	2	bradhodson	2013-02-26 19:57:40
		Re: Big Data for Marketing	2	wilcoxaj	2013-02-22 14:59:15
		Re: Rethinking the Service Paradigm	2	rbacal	2013-02-06 07:10:22
		Re: Keys to Successful Mobile CRM	2	mikerich61	2013-02-01 02:20:56
		Re: We'll Call You: Putting an End to On-Hold Misery	2	johnvin9	2013-01-30 19:06:30
		Re: Sales Productivity	2	jheath3	2013-01-30 15:08:16
		Re: Machine Learning, TDA and the Future of Invention	2	JPNarowski	2013-01-23 10:21:26
		Re: 2013: The Year of Mobile CRM, Part 2	2	mikerich61	2013-01-23 08:05:56