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See Full StoryBrick-and-click retailer Office Depot announced Thursday that it is purchasing
Officesupplies.com for an undisclosed sum.
Delray Beach, Florida-based Office Depot said the
acquisition, its first in the online office supplies market,
would boost its market share and
help it leverage existing infrastructure.
"Looking ahead we do see the potential for other
online business combinations," Office Depot chief executive officer Bruce Nelson said.
Re: Office Depot Buys Officesupplies.com
Posted by: Stan Danysh 2001-06-15 13:26:24 In reply to: ECT News
OfficeDepot's foray into e-commerce is a disgrace. What was supposed to be a 5-minute encounter (2 min to order from website, 3 min to pick up from the store the
next morning) turned out to be an hour-long ordeal. Their stores communicate with
the web data center once a day - so there's no way they can fulfill their vaunted 4-hour
processing guarantee. Pam Hawkins, Assistant Manager at my local OfficeDepot store,
appeared so bothered by having this Internet customer (myself) walk in to pick up
his order, she flat-out said "Do NOT use the website!"
next morning) turned out to be an hour-long ordeal. Their stores communicate with
the web data center once a day - so there's no way they can fulfill their vaunted 4-hour
processing guarantee. Pam Hawkins, Assistant Manager at my local OfficeDepot store,
appeared so bothered by having this Internet customer (myself) walk in to pick up
his order, she flat-out said "Do NOT use the website!"
The website itself provides no information whatsoever on when my order is charged, the
order status page is day-old, no information disclosures - NOTHING! I will never shop
at OfficeDepot.com (or their physical stores for that matter) again.
