CRM Buyer Talkback
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CRM users have been waiting for a viable mobile CRM market ecosystem to develop for years. To be sure, the industry tantalizes users with news that this or that vendor or offering or solution will herald mainstream application of this technology. For the most part, though, it hasn't happened yet, said Yankee Group analyst Sheryl Kingstone, even though the need is huge among companies that wish to stay competitive. "I strongly recommend that, as much as possible, organizations incorporate mobile technologies into their sales operations, if nothing else."
I agree with the thesis of your article, and I am trying to address this with a new mobile CRM solution. Please check out http://www.contacthero.com. It is a web based CRM built for mobile devices like iPhone and Blackberry.
Here is a video tour of the mobile CRM on iphone.
and also on Blackbery
If you are looking for a mobile CRM solution, I would love your feedback.