CRM Buyer Talkback
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When you're making a large investment in software, you want to be sure that you're buying from a reputable company that will be there to support you long-term. Getting a short list of happy customers that your vendor has helped -- some references -- is a common part of most companies' buying processes, but there is a good way to check references and a bad way to do it. Are you doing it right? Are you getting the data you really need to make this critical buying decision?
Curt: Also I was recently doing some due diligence on an ASP solution and simply did a "Powered By [Product Name]" search to get a list of companies to contact. That simple technique worked great with 6 of the 10 contacted parties responding within a few days.
These tips you've provided are all great tips for hiring independent contractors as well. I always do a few minutes of research before calling a contractor's reference to make sure that they're legit and there's no obvious conflict of interest.