E-Commerce Times 12/06/13
Mentioning virtualization technology to typical computer users in a work environment will get you a puzzled look. Despite the apparent obscurity of this IT trend, virtualization is making an increasingly large impact on small to medium-sized businesses. Some type of virtualization was reported in place by 77 percent of firms with 500 or fewer employees who responded to a recent survey. Of those SMB respondents using virtualization, 95 percent reported seeing an immediate impact on efficiency and cost reductions.
Cybercriminals recently stole more than 2 million usernames and passwords from several popular sites including Facebook and Google. Pony, a botnet that logs user keystrokes, captured the information from more than 90,000 websites during the past month and then sent it to a hacker-controlled server. It snagged data from 326,000 Facebook accounts, 60,000 Google accounts and 22,000 Twitter accounts. A payroll service provider was also in the top 10 domains compromised, suggesting the theft may have had financial consequences for some victims.
I was intrigued when I came across Air Display, an Android app that lets you use your tablet as a second screen. Second PC displays definitely boost work productivity. I've been using two displays for years, keeping my email client open all the time on the left screen -- a laptop display -- and work-work on the right screen. I'm able to monitor incoming junk mail without having to stop working. I can satisfy my curiosity whenever the new email icon appears.
CRM Buyer 12/06/13
The buyer-seller relationship we most often think of is one in which all the responsibility is loaded on the seller. The seller convinces the customer to buy, then provides support and further marketing to keep the customer loyal. Not every selling relationship works this way, however. When both ends of the sale have a responsibility, things get a little cloudier and more complex -- sometimes, too complex for conventional CRM. Consider sales through indirect channels. The relationship doesn't end when a vendor on-boards a channel partner.
Apple has taken a step toward a more interactive shopping experience, activating iOS 7's iBeacon technology at its 254 U.S. retail outlets. It was to start providing information about in-store products and services directly to customers' iPhones, based on their location within the store, on Friday. With iBeacon running, your phone might tell you your computer is ready for collection when you near the pickup area; or you might receive information on your iPhone upgrade eligibility when you're standing next to an iPhone display.
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